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White Paper:

Health Care Domain Expertise and Results in Oregon and Washington

Over the past six years, Mass Ingenuity has worked with three innovative state health care agencies leading health system transformation, and a fourth one which provides health insurance regulatory oversight for their state health insurance marketplace (HIM). They have all been tasked with developing and implementing major changes in the delivery of their respective services:

  1. Washington Health Care Authority
  2. Oregon Health Authority
  3. Oregon State Hospital
  4. Oregon Department of Consumer and Business Services (HIM)

Health Care Domain Expertise and Results in Oregon and Washington
“Working with Mass Ingenuity has been one of the most productive consulting partnerships of my career. The outcomes HCA has achieved as a result of its work with Mass Ingenuity’s Results Management System have been sustainable, and this is due in large part to the exceptionally high quality of the Mass Ingenuity consultants our team worked with to build a performance-based culture. I wasn’t sure we could transform the bureaucratic culture to one that needed to be more adaptive, but we did. The Fundamentals Map enabled us to set out agency wide goals, to measure progress and to demonstrate that the operational retooling of the agency to carry out its mission worked. This work also assisted us in being awarded and carrying out a $65 million Healthier Washington Innovation grant from CMMI and supported the successful negotiation of a $1 billion 1115 Medicaid waiver. Working with Mass Ingenuity is contagious.”Dorothy Teeter, Washington Health Care Authority Director
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