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White Paper:

Corrections Domain Expertise and Results in Arizona and Oregon

Mass Ingenuity has worked with three state adult correction agencies, one youth authority, and a corrections enterprises quasi-governmental agency spanning Arizona, Oregon, and Washington. As a result, we have developed deep domain expertise both in terms of the cultural, operational, leadership, staff, inmate, legislative, and social issues. We are able to relate to inmate needs (both while in prison and post-prison recidivism challenges).

Mass Ingenuity has developed a large repository of performance outcome and process measures and, through our partnerships, we know how to effectively move the needle on many of them as demonstrated by the summary below. This summary reflects both quantitative performance improvements and qualitative outcomes as reported by corrections staff. These issues include recidivism, inmate costs, inmate intake case plans, inmate employment and skill development, restitution pay, staff/inmate safety needs, staff morale, staff turnover, wellness, and diversity, etc.

Transparency is a key factor with the Results Management System. Barriers are broken down and measures are reviewed, discussed, and problem solved in an inclusive environment that fosters participation from all employees. This System prioritizes initiatives and ensures top levels of management will provide resources to employees to accomplish their goals. All levels of the organization have aligned and work toward a shared vision to improve outcomes for Oregon.

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