Having worked with over 85 agencies over the past 15 years, Mass Ingenuity understands the challenges and opportunities facing state government agencies. This session will explore the ingredients - including leadership, culture, technology, and approach - that have proven critical among agencies who have successfully transformed their performance in pursuit of their mission.  

Our speakers, Aaron Howard (Mass Ingenuity Co-Founder & President) and Kelly Ferguson (Mass Ingenuity Co-Founder & CMO Government Relations), each have spent over 15 years helping government agencies adopt performance management solutions.   During this session they will delve into topics including:          

• Challenges that leaders face in delivering on their agency’s mission           

• How the framework of Enterprise Performance Management (EPM) enables agencies to overcome these challenges and deliver on the agency’s mission           

• The importance of agency culture and change management to sustainably improving performance           

• Real examples of agencies who have transformed their performance through EPM