What is Enterprise Performance Management (EPM)?
EPM is a system to define, monitor, and advance performance across the enterprise by incorporating strategic goals, KPIs, supporting processes, and projects. EPM connects the enterprise's overall strategy to its daily operations so that both can be measured and optimized.
EPM is transformational
Organizations that adopt Mass Ingenuity’s EPM solution describe it as transformational for 4 primary reasons
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Improved alignment between strategy and operations delivers better outcomes for customers and stakeholders
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Greater clarity about roles and responsibilities drives improved accountability and collaboration
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Real-time visibility increases employee engagement, productivity, and innovation
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Data-driven problem solving improves process and reduces costly waste
Why EPM for Government Agencies?
EPM originated in private industry – particularly among large enterprise – but is an ideal fit for government agencies for several important reasons
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Stakes are high – the mission includes human, social, and financial KPIs
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Budgets are large and taxpayers increasingly demand accountability
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Agency objectives and programs are complex and varied
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Multi-layered organizations make aligning strategy to daily operations a challenge
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Process-heavy operations: waste reduction opportunities abound
