Results for Government
Results Software enables government agencies to increase productivity, improve transparency, and drive accountability and collaboration. The net effect is satisfied customers, engaged employees, and better government.
Government Agencies Who Utilize Results for Their EPM
Our Approach
You live in a world of multiple constituents, fluctuating budgets, and shifting priorities that span human, social, and financial outcomes. Having worked with over 85 government agencies, we get it. We meet you where you're at and design a solution that is unique to your agency.
A Solution Designed For You
We will start with an assessment of your agency’s current state of performance management. This step is free of charge and results in a roadmap to higher performance which may include Results Software, the Results Management System, or both. Having worked with over 85 government agencies across Corrections, Health and Human Services, Transportation, and virtually every other government domain, we have the experience to customize your program to meet your specific needs.
Beginning the Journey
Many agencies do not have an established system for measuring and manaing their performance. While individual teams may develop their own, the lack of a consistent process and comprehensive data make it challenging to understand and measure how the agency's processes and projects are performing across teams. And if you cannot measure your operational performance, it's virtually impossible to manage to the agency's strategic goals. Mass Ingenuity works with our clients to build a “Fundamentals Map” that succinctly documents your operations and core processes, including KPIs and owners for each one, and maps them to your strategic goals. This becomes the roadmap that helps align all agency employees and their daily work to the strategic goals of the organization.
On The Journey
Once you have the Fundamentals in place, it’s time to institutionalize a performance culture by providing every team with real-time performance data. Our enterprise-class EPM platform allows you to spend your time analyzing outcomes and the processes and initiatives that need to run efficiently to accomplish them. Our Lean-based process improvement and problem solving methodologies utilize insights provided by Results Software so that your agency can make data-informed decisions accurately and efficiently. The end result is a more engaged workforce, more efficient operations, and better customer outcomes.
A Performance Culture
As your agency becomes data-informed, you will want this culture to permeate all aspects of the enterprise. Our modules for Problem-Solving, Business Reviews, Strategic Planning, and Risk Management extend EPM to every team and process. The Results solution is designed to be self-sustaining so that your organization can continue to maintain a performance culture even as conditions and priorities change.
