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Improving Government Performance, with Scott Harra

Watch this important conversation aimed at transforming lives through improved transparency and accountability. Featuring:

  • Scott Harra, having served 28 years in state government including Director of the Dept of Administrative Services, brings invaluable insights from his extensive experience.

  • Aaron Howard, the President and CTO of Mass Ingenuity, known for his innovative thinking and leadership in state government performance management.


Addressing the Heart of Government Performance

This dialogue dives deep into how government effectiveness can have a profound impact on the lives of citizens. Together, Scott and Aaron explore a variety of compelling topics, such as:

  • The inherent challenges leaders encounter while striving to accomplish their agency’s mission.

  • The transformative role of data in elevating agency performance and, consequently, enhancing the quality of life for citizens.

  • The best practices that empower agencies to operate not just effectively but with a human-centric approach that prioritizes the betterment of society.

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