Mass Ingenuity is a national leader in results-driven government. Our SaaS-based Results Management System is a comprehensive, results-driven, and integrated performance management solution, which is proven to transform organizational culture and outcomes.

The Results Management System® is rooted in these world-class disciplines:
• Lean philosophy and tools
• Leadership and management best practices
• Organization development
• Employee engagement
• Change management
• Performance management measures
• Fully integrated SaaS solution operating on Microsoft® Azure® cloud computing platform
The deployment of our Results Management System creates a systematic focus on customers, engages employees in continuous process improvement, and leverages outcome and process measures, the “currency of an effective management system.”

Mass Ingenuity’s Experience
Through our experience with over 60 organizations and 125,000 employees in multiple states, we know this journey to be challenging and rewarding. Our competitive advantage is that we have successfully transformed state government and have travelled these journeys with our customers. We have navigated both the successes and the setbacks. We have first-hand experience in creating successful outcomes, solid results, and sustainable changes. The road to “government that works” is not a straight line and we know how to navigate the bumps, detours, and switchbacks that represent the practical reality of operating state government.

Origin of the Results Management System®
Results Management System® was built when Mass Ingenuity recognized that standalone lean events were not sufficient or sustainable without an over-arching management system. Like the foundation of a house, an enterprise-wide or divisional management system is the basis for continuously measuring results, allocating finite resources, driving full transparency, creating healthy accountability, and ensuring that gains are sustained in order to meet citizen needs.

Meet Our Team

Leadership


ahoward
Aaron Howard, Chief Executive Officer


kferguson
Kelly Ferguson, Chief Operating Officer


ksterner
Kate Sterner, Chief Financial Officer


sharra
Scott Harra, Executive Vice President of Marketing and Government Relations

Professional Services


jclark
Jim Clark, Vice President, Professional Services


tmoore
Tom Moore, Reigonal Vice President


bdoolittle
Beth Doolittle, Vice President, Organization Development


cbarker
Chris Barker, Senior Consultant and Results Software Product Manager


kjohnston
Kelly Johnston, Senior Consultant


paljets
Paul Aljets, Data Analyst


tdexter
Tim Dexter, Cloud Computing

 


jcordon
Jennifer Cordon, Accounting


bbenson
Bobbi Benson, Creative Director, Marketing Communications Designer

 
 

Professional Services

Mass Ingenuity is a national leader in results-driven government.

Our SaaS-based Results Management System® is a comprehensive, outcome-based, and integrated performance management solution, which is proven to transform organizational culture and outcomes.

1455 NW Irving St #200
Portland, OR 97209-2275
(877) 669-3308
contact@massingenuity.com

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