Arizona Department of Corrections Case Study
ADCRR was directed by the Governor’s office to transform its operations to run more like a business, with a focus on efficiency and accountability.
ADCRR adopted Results Software to measure performance, identify root causes, and track progress. Over 50% of strategic initiatives saw improvement within 90 days.
I have never seen Agency leadership this visible and engaged with staff - it's clearly not business as usual.
We are having conversations about our business and interrelationships between divisions that I never thought possible.
I have staff tell me how they have had a role in fixing a procedure that was broken. It has helped us develop more engaged employees, discuss agency priorities, while encouraging growth and improvement over time.