📽 Oregon State Hospital: Performance Improvement System

The Office of Information Services and The Oregon State Hospital have seen success using a performance system. Now we plan to implement a performance system across the agency. Since starting as the Director of the Oregon Health Authority, I've talked a lot about improving our business rigor- the structures that we use to make sure that we're working on the right things and delivering processes that provide value to Oregonians. We can do that through creating structures that help us know the work that we're trying to do and know whether wer're accomplishing it. The performance improvement system has brought clarity in terms of what the organization expects, transparency in being able to see where people are at and what they're accomplishing, and accountability for what needs to be done both at a unit level and a department level, and at a hospital level. So it really gives people a way to reflect back where they've been, where the're at and where they're going....