When investing time and money in the development of visual business solutions, returns are achieved in three primary categories: cultural, operational and financial. Cultural benefits include increased commitment and accountability. Operational benefits include increased productivity, reduced cycle time, increased efficiency, reduced waste, and improved quality. Financial benefits include reduced operating costs, reduction in FTEs, increased profit margins and improved use of assets. Continue reading »
Processes are a series of steps or actions that transform inputs into well-defined outcomes or outputs. Well-managed organizations understand that everything they do is a series of integrated processes: purchasing, building, product development, technical support, customer service, hiring, accounting, finance, etc. These organizations also know that their processes and related impacts extend beyond the walls of the organization to include suppliers, partners and customers. Continue reading »
According to research by Harvard Business School, 90% of business strategies are not successfully implemented. One reason is that leaders and employees do not have clear and actionable strategies or an implementation plan. Therefore, employees’ daily decisions and actions do not focus on implementing the strategy. A second reason is that organizations do not capture and visually display metrics in a way that cements accountability. Continue reading »
Visual business solutions are applicable to a number of critical applications across the enterprise. These include strategy implementation, board governance, process improvement, risk management, audit and internal controls, leadership development, organizational transformation and project management. Regardless of the specific application, there are four crucial elements required to build a relevant and useful business map. Continue reading »
In commenting on modern society, 20th century author, G.K. Chesterton, wrote, “It isn’t that they can’t see the solution. It is that they can’t see the problem.” This paradox also inhibits organizational innovation and problem-solving.
However, visual business solutions enable leaders and employees to overcome this paradox by providing a quicker and greater understanding of complex business functions, processes and problems, better grasp of cross-organizational connections and dependencies, increased individual accountability and team collaboration. The tools also provide stronger prioritization, more concise and relevant communication (which is now readily remembered), faster and more effective planning and execution efforts, more reliable decisions, and reduced waste.
Bottom line, visual business solutions convert complexity and ambiguity into clarity and action.
Visual business solutions are dynamic maps, which enable leaders and employees to clearly see their current situation and create a shared picture of their desired state. By using visual solutions, the ability to analyze and improve the direction of an organization or department, and improve overall efficiency and effectiveness, is accelerated. Business mapping is the process of creating these pictures and can be applied to numerous areas across the enterprise, including strategy development and implementation, board governance, process improvement, risk management, audit and internal controls, leadership development, organizational transformation and project management. Continue reading »
Visual communications has long been a catalyst to human development. Before possessing written and spoken languages, early humans used pictures to communicate complex concepts. For example, thousands of years ago cultures with very few words, taught the vital skill of hunting to young boys by pointing to an image of their intended prey that had been carved or painted on a cave wall. Continue reading »




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