NOW Management System® RESULTS Software

“Activate and Accelerate Your Organization’s Results”

RESULTS delivers on the promise of automating the NOW Management System in a simple, secure, and easy-to-use manner. RESULTS connects every employee directly to your management system enabling them to see the measures they own and to take immediate action to improve results.

how_it_works The key to getting more results is to accelerate the cycles of improvement. The more problems solved and processes improved the faster an organization delivers results. RESULTS does this by combining the following into a single software solution.


  • Single-source of comprehensive performance information
  • Leverages the work you have done to build your management system
  • Uses the Fundamentals Map to help navigate within and across organizations
  • 24×7 visibility of current performance results from any device
  • Easily updated data to keep results near real time
  • Histograms makes it easy to see trends
  • Makes ownership for results clear by creating a performance portal unique to every employee
  • Facilitates cascading measures from state, to agency, to division, to team and to individual connecting every employee to the Governor’s strategic goals
  • Leaders can drill down cascaded measures to identify where the constraints are to desired results
  • Permissions allow selection of who can see what
  • On-line problem solving toolset enables effective problem solving and progress monitoring
  • Measures in red spark initiation of problem solving
  • Views are easily customizable including automating Quarterly Target Review displays

One System • Always Current • Adaptable • Any Device, Anytime • Visual • Enables Data Analysis • Connects Every Employee


This screenshot illustrates the clean and straightforward way in which information is viewed and shared. All aspects of the Management System and its associated data can be viewed at the individual “My” level and all the way up the “Governor” level. This means collaboration on vital topics such as Problem Solving and Breakthrough Initiatives become routine.



RESULTS is more than a great addition to your NOW Management System. Here are a few “under the hood” facts about RESULTS.

Basic Technical Facts

  • SaaS (software as a service), cloud-based, secure technology
  • Fully mobile device enabled
  • APIs enable automated data feeds from existing systems
  • Permission structure facilitates control of who sees what

Total Security

  • RESULTS is regularly penetration tested by security professionals to ensure the integrity of your data is protected from unauthorized access
  • All users are validated and managed by their own application administrator ensuring user access is controlled by you
  • RESULTS is integrated with your Identity Provider ensuring that you have complete control over the users that are allowed to use MyNowResults.com
  • RESULTS supports the most common authentication protocols including OAuth, OpenID, WS-Federation, and WS-Trust

State-of-the-Art Multi-Tenancy

  • Data is logically separated by “tenant” to ensure that your data is secure and only accessible to your organization
  • If policy requires complete physical separation of data, RESULTS can be hosted for you in a single-tenant mode at an additional cost

Industry Standard Platform

  • RESULTS is built on the Microsoft® Azure® cloud infrastructure platform providing a high level of availability, security, and flexibility
  • All of the platform components receive security updates as they are available
  • Microsoft’s® Azure® SLAs are applied to RESULTS ensuring a high level of uptime

High Availability

  • RESULTS is a 24/7 cloud application. The Microsoft® Azure® platform provides 99.9% uptime with minimal periodic maintenance windows

Large Scalability

  • The application is monitored and tuned in real time to ensure performance is always optimized for your operations

Total Data Integrity

  • Your data is stored in Azure® SQL Database managed storage and is backed up with the ability to restore to any point within the past 14 days
  • Azure® SQL Databases are easy to scale up to the performance level that is needed for your application

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