How “NOW” is Your Organization?

THEN was the era of Mass Production when hierarchy reigned, thinking was done at the top, and decision making was the job of the boss. But in the world of Mass Customization where NOW is the expected timeframe and YES is the only viable value proposition, decisions are made where the opportunities are, at the front line.

That was THEN. This is NOW.

Speed is determined by how well the organization’s leaders have engineered the management system to enable the YESability℠ of the people who do the work. Speed demands that management complete its work before the NOW Moment℠ arrives. If it has, every opportunity can be pursued by every employee every time.

How NOW is your organization? How fast can it move? Have much authority to act do your frontline employees have? How genuinely engaged are they in growing revenue, improving customer experience and reducing costs?

Mass Ingenuity® can help you assess how NOW your organization is.

Does Your Business Function at the Speed of NOW?

A Range of Assessments To Meet Your Needs

Organizational assessments are designed to the unique needs of each customer. Drawing upon a menu of tools and methods, assessments are customized using some or all of the following:

• The NOW Speedometer (from the book, Business at the Speed of Now)
• 10×10 Engagement Survey
• Management System Review (how is the business run today)
• Social Media policies and practices
• Executive Interviews
• Employee Focus Groups

Mass Ingenuity® uses these tools and processes to develop a written assessment that is then presented to the organization’s leadership.